Introduction

The Lettings market has come a long way in the last few years brought about by the change in peoples lifestyles and the introduction of the 1988 Housing Act, which offered greater protection and possession rights to Landlords. So many groups including Investors, Companies, people who need to relocate with their work and homeowners who are having difficulty in selling their own properties, now turn to the Rental sector, to fulfil their own individual needs.

The market has now become well established and highly sophisticated and Landlords have come to expect high levels of knowledge and expertise from the Agency they choose to act for them.

This Guide is intended to give an insight into the typical steps involved in the letting of a property.

	Page		Page
Introduction	1	Membership of ARLA & NAEA	12
Preparing your Property for Rental	2	Marketing Strategy	13
An Overall Market View	3	Management Centre	14
Frequently Asked Questions	4	Special Requirements	15
Landlords Check List	5	Corporate Tenants	16
Safety Legislation & Duty of Care	6	Residential Sales & Financial Services	17
Insurances	7	Our Staff & Training	18
Taxation	8	Why Use an Agency ?	19
Who Generally Pays for What?	9	Recommendations - £100 for each one	20
All Things Legal	10	Complaints Procedure	21
The Inventory & Condition Report	11	Our Services Guide	22